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Shipping Policy

Terrariums are pick up only and cannot be shipped.

Pickup location is at 160 Western Avenue, #121, Lowell, MA 01851 unless otherwise noted. 

Once you order, you will get an email when your terrarium is ready and you can arrange a date and time to collect it.

Return Policy

Terrariums can be returned for a refund within one month from purchase.

If any plants or moss have died within a month of purchase, and the terrarium has been maintained well according to the supplied printed guide, they can be replaced if there is available stock.

After that timeframe, if any plants need replacing, there will be a fee for new plants or moss.

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